Terms of Service (ToS) and Legal of Agreement
1. INTRODUCTION:
Please read these Terms & Conditions carefully before you begin using our website having URL www.vepapu.com (the “Website”). This Website is owned and operated by Vepapu Inc. (“Company”, “we,” “Vepapu,” “our,” or “us”). The terms “you” or “yours” refer to the user of our Website.
By visiting, using, viewing, or accessing the Website, and/or any content or products or services contained on, accessible or downloadable through this Website, whether available for free or by purchase, accessing the Website, or otherwise signing up to receive any of our emails, newsletter, social media posts or content or by purchasing any products from the Website if that option is offered, you are voluntarily agreeing to these Terms & Conditions and accept and agree to be bound and abide by them, and you are legally agreeing that you have read, understand, and fully consent to the terms contained below in this Agreement.
You are hereby directed to review our Privacy Policy and General Disclaimer which is incorporated by reference into these Terms & Conditions. These Terms & Conditions, along with the Privacy Policy and General Disclaimer of the Website, govern your access to and use of the Website. If you have any questions about any of these Terms & Conditions, please contact us at hello@vepapu.com before using this Website.
2. Definitions:
For the purposes of these Terms and Conditions (“Terms”), the following expressions shall have the meanings assigned to them below. These definitions apply regardless of whether the terms are capitalized or presented in lowercase form elsewhere in this Agreement.
2.1. Person means any individual, sole proprietorship, partnership, limited liability partnership, corporation, joint venture, association, trust, unincorporated organization, government, or governmental agency or political subdivision thereof, or any other legal or commercial entity, whether acting individually or collectively.
2.2. Natural Person refers to a human being, as distinct from a legal or corporate entity. Wherever the context requires an action or obligation to be performed by a natural person, it is implied that such action must be conducted by an individual with legal capacity under applicable law.
2.3. Corporate Person means any entity, body corporate, organization, or association that is recognized as a legal entity under applicable law, and which is not a natural person. This includes corporations, limited liability companies, partnerships, government-owned entities, and other similar legal entities.
2.4. Customer, User, You, Your, and Company refer to the individual or legal entity, whether a natural person or corporate person, that accesses, uses, registers with, or engages Vepapu Inc. for any of its Services. These terms are used interchangeably in this Agreement and include your employees, agents, representatives, or anyone else acting on your behalf or under your instructions.
2.5. We, Us, Our, Vepapu, and Its refer to Vepapu Inc., a Delaware corporation, including its affiliates, successors, and assigns. In situations where certain services are provided through a regulated, licensed, or jurisdiction-restricted framework, these terms may be understood to encompass Vepapu’s operational role in conjunction with, in consultation with, under instruction from, or through partnerships with third-party service providers, agents, or licensed intermediaries. This interpretation ensures clarity where service delivery may require authorized or jurisdictional collaboration.
2.6. Partners, Third-Party Service Providers, Agents, and Intermediaries refer to independent entities or individuals who are not employees of Vepapu but who may be engaged by Vepapu to assist in delivering part or all of the Services offered to Users. This includes but is not limited to law firms, registered agents, financial institutions, corporate service providers, professional advisors, nominee officers, and compliance support professionals.
2.7. Transfer-in means the process by which a User engages Vepapu to receive control, management, or oversight of an existing company, entity, or account previously held with another service provider. This may involve the substitution or appointment of Vepapu or its partners as registered agent, company secretary, or equivalent roles.
2.8. Transfer-out means the process whereby a User formally instructs Vepapu to relinquish control, resign from any authorized position, or transfer responsibility of an existing company, entity, or account to another service provider or to the User directly, typically marking the end of our service engagement.
2.9. User Content means all data, documents, files, communications, media, or any other materials submitted, uploaded, posted, transmitted, stored, or otherwise made available by the User through Vepapu’s website, communication channels, or during the course of service delivery. This includes company information, due diligence documentation, personal data, and any inputs relevant to the performance of the Services.
2.10. Processes refer to all procedural steps and actions taken by Vepapu in fulfilling any part of its Services, including but not limited to, company incorporation, compliance filings, banking coordination, nominee appointments, renewals, documentation handling, or consultations. All such Processes shall be initiated only after full receipt of applicable fees and confirmation of successful payment, regardless of urgency, prior arrangements, or external deadlines.
2.11. Payment Method means a current, valid, and accepted form of payment provided by the User to Vepapu for the purpose of fulfilling financial obligations under these Terms. Accepted Payment Methods may include credit cards, debit cards, bank transfers, digital wallets, or other modes enabled by Vepapu from time to time. The User is responsible for ensuring that the Payment Method remains accurate and up to date throughout the term of engagement.
3. AGREEMENT BETWEEN USER AND THE COMPANY
3.1. The Website and applications are composed of various web pages & sections operated by Vepapu Inc. incorporated under the laws of Delaware.
3.2. The Website is offered to you, conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the Website constitutes your agreement to all such terms, conditions, and notices.
3.3. By accessing, using, or browsing the Website or Services, you expressly acknowledge and agree to the following:
3.3.1. Acceptance of the Agreement: Your use of the Website or Services constitutes your agreement to be bound by these Terms, as well as all related policies incorporated herein by reference, including but not limited to our Privacy Policy and General Disclaimer. If you do not agree to any part of this Agreement, you must immediately discontinue use of the Website and Services.
3.3.2. Electronic Consent: By using the Website or Services, you consent to the terms of this Agreement electronically. Your actions, including browsing, submitting information, or making a purchase, signify your acceptance of these Terms.
3.3.3. Entire Agreement: This Agreement, together with the Privacy Policy and General Disclaimer, represents the entire understanding between you and Vepapu Inc. concerning your use of the Website and Services. It supersedes all prior agreements, communications, or understandings, whether written or oral, related to this subject matter.
4. Scope of Services
4.1. Vepapu provides a range of corporate, compliance, consulting, banking support, and ancillary business services, which may be rendered either directly by Vepapu or through its appointed partners, agents, or third-party service providers. The precise scope of services applicable to a specific engagement will depend on the nature of the package selected by the Client and the jurisdictional, legal, and operational limitations governing such services.
4.2. Certain services offered by Vepapu may only be accessed as part of a pre-defined package, or as a component of a bundled service offering curated and made available at Vepapu’s sole discretion. Vepapu reserves the exclusive right to determine the configuration of such packages, including the combination of essential and supplementary services deemed suitable for a generic business structure. These pre-built packages are intended to support standard use cases and do not constitute legal, financial, or business advice tailored to the Client’s specific objectives or compliance requirements. It is the Client’s sole responsibility to assess and ensure that any package selected adequately meets the specific needs of its intended business activity, regulatory obligations, and operational expectations.
4.3. In providing its services, Vepapu and its partners shall be entitled to act solely upon the instructions, advice, or representations received from the individual designated as the “Owner” of the Client’s platform profile (where such platform exists), or from the person identified as the primary or key contact of the Client as recorded in Vepapu’s internal systems. The Client expressly authorises Vepapu to rely on the accuracy and authenticity of such communications without the need for independent verification, unless otherwise instructed in writing.
4.4. To enable compliance with applicable legal requirements and to facilitate proper delivery of corporate services, the Client agrees to provide, upon request, all documents, declarations, and supporting information required by Vepapu or its partners. This includes, without limitation, information necessary for the maintenance of statutory registers and records at the Company’s registered office, compliance with filing obligations imposed by the relevant company registry, and performance of Corporate Service Provider (CSP) functions as required under applicable laws.
4.5. The Client shall retain and preserve all corporate records, documentation, and supporting evidence in the manner, form, and duration prescribed by the applicable laws of the jurisdiction in which the Company is incorporated or operates. The Client also undertakes to provide, upon request and without undue delay, any information that Vepapu deems necessary concerning the Company’s directors, shareholders, beneficial owners, business activities, sources of funds, or any other information reasonably required to assess the Company’s compliance posture or to respond to queries from regulatory or government authorities.
4.6. All Clients of Vepapu are required to undergo a mandatory internal due diligence review, which shall be conducted in accordance with Vepapu’s proprietary risk-based framework. Acceptance for any service shall be conditional upon the Client’s successful clearance through this review. As part of this process, Clients are required to fully disclose the identity and role of all relevant parties associated with the entity or transaction, including but not limited to founders, directors, shareholders, investors, consultants, professionals, ultimate beneficial owners, and employees. Vepapu reserves the right to request any supporting documentation, clarification, or further information at its sole discretion and may reject or suspend services if such requests are not satisfactorily met.
4.7. With respect to incorporation services, Vepapu assists in establishing legal entities in various jurisdictions, subject to local laws and licensing requirements. This includes but is not limited to the preparation and filing of constitutional documents, coordination with registered agents, provision of registered office addresses, and compliance support during the formation stage.
4.8. Registered Agent and Registered Address services are provided either directly or through licensed agents in the relevant jurisdictions, as required by local law. Vepapu acts solely as a coordinator and does not itself act as a registered agent unless duly authorised and licensed to do so.
4.9. In relation to banking support, Vepapu facilitates the introduction to financial institutions and coordinates documentation during the account opening process. However, Vepapu does not guarantee account approval or processing time, as such decisions are entirely at the discretion of the bank. Clients remain responsible for providing accurate and complete banking documentation and for responding promptly to requests from the bank.
4.10. Where nominee director, shareholder, or officer services are provided, such appointments are made subject to strict contractual and compliance safeguards, including appropriate indemnity provisions, risk disclosures, and service limitations. All nominee arrangements must comply with the applicable laws of the relevant jurisdiction and may be terminated immediately in the event of breach or misuse.
4.11. Corporate Service Provider (CSP) services are offered in certain jurisdictions, either directly or through duly authorised partners. These services may include routine filings, maintaining statutory registers, handling event-driven updates, and facilitating communication with regulatory authorities. The Client must promptly notify Vepapu, and in any event within three (3) business days, of any changes to the Company’s core structure or status. This includes but is not limited to changes in: articles of association, name, share capital, beneficial owners, directors, authorised signatories, company secretary, auditors, financial year, business activities, registered address, register of charges, and the location of statutory registers. Upon receipt of such notification, Vepapu will determine whether such change triggers a mandatory filing or additional compliance action, for which an additional fee may be charged.
4.12. Vepapu reserves the right to decline or suspend any service if it reasonably believes that the engagement may expose the company, its partners, or its officers to legal, regulatory, or reputational risk. The scope and availability of services may vary across jurisdictions due to differing legal frameworks, professional licensing restrictions, or local compliance requirements.
5. Eligibility
5.1. Legal Age and Authority
By accessing or using our Website and Services, you represent and warrant that:
- You are at least 18 years old or have reached the legal age of majority in your jurisdiction.
- You have the legal authority and capacity to enter into this Agreement and comply with its terms.
- If you are accessing or using the Website or Services on behalf of an entity, you have the legal authority to bind that entity to these Terms.
5.2. Prohibited Users
The following individuals or entities are not eligible to use our Website or Services:
- Individuals or entities barred from accessing our Services under applicable laws or regulations.
- Users residing in jurisdictions where the use of our Services is prohibited.
- Any individual or entity previously suspended or terminated by Vepapu Inc. for violations of these Terms or other policies.
5.3. Compliance with Laws
By using the Website and Services, you confirm that your use complies with all applicable laws and regulations, including those of your jurisdiction and those governing the operations of Vepapu Inc.
5.4. Geographic Limitations
The provision of Vepapu’s Services is subject to strict adherence to international sanctions and regulations. Services are not available to individuals or entities:
- Located in Cuba, Libya, North Korea, Iran, Syria, Russia, or any other country subject to U.S. embargoes or trade restrictions (“Restricted Countries”).
- Listed on the U.S. Treasury Department’s Office of Foreign Asset Control (“OFAC”) sanctions lists.
By engaging with Vepapu’s Services, you represent and warrant that:
- You are not located in or subject to the jurisdiction of a Restricted Country.
- You are not listed on any OFAC sanctions roster.
Additionally, services are not offered to individuals or entities with connections to the following countries or regions: Burkina Faso, Afghanistan, Belarus, Haiti, Central African Republic, Crimea Region, Donetsk Region, Mali, Israel, Luhansk Region, Nigeria, Lebanon, Somalia, Myanmar, South Sudan, Pakistan, Sudan, The Democratic Republic of the Congo, Turkiye, Yemen, and others as updated by Vepapu from time to time.
5.5. Prohibited Industries and Business Activities
Vepapu’s Services may not be used for any of the following businesses or activities:
- Illegal activities or goods.
- Paraphernalia associated with illegal activity.
- Internet/mail order/telephone order pharmacies or pharmacy referral services without a physical consultation.
- Unauthorized multi-level marketing businesses.
- Gambling, betting, lottery tickets, or casino gaming chips.
- Adult entertainment-oriented products or services.
- Sales of firearms, weapons, ammunition, or age-restricted products.
- High-risk products and services such as telemarketing sales or manual cash disbursements.
- Businesses promoting hate, harm, or occult materials.
- For the full list of prohibited industries and activities, please refer to Vepapu’s internal compliance policies, which may be updated from time to time.
5.6. Vepapu’s Discretion
Vepapu Inc. reserves the right to deny access to its Services even if all eligibility criteria are met. This includes, but is not limited to, cases where Vepapu determines that providing Services would violate applicable laws, regulations, or internal policies. Vepapu is not obligated to provide reasons for such decisions.
6. MATERIALS PROVIDED BY YOU:
6.1. User Representations and Warranties Regarding Materials
By submitting, uploading, transmitting, or otherwise providing any documents, files, data, or other materials (collectively referred to as "Materials") to Vepapu Inc. through the Website, its associated applications, or any other communication channels, you expressly represent, warrant, and covenant that:
6.1.1. You are the sole and lawful owner of the Materials or have obtained all necessary rights, consents, licenses, and permissions to provide the Materials to Vepapu Inc. without violating any applicable laws, contractual obligations, or third-party rights, including but not limited to intellectual property rights, privacy rights, or proprietary rights.
6.1.2. The Materials you provide are complete, accurate, truthful, current, and free from any omissions or misrepresentations that may render them false, misleading, or deceptive.
6.1.3. The Materials do not and will not infringe upon or misappropriate any intellectual property rights, proprietary rights, trade secrets, privacy rights, or any other rights of third parties.
6.1.4. The submission of the Materials does not and will not result in any breach of any confidentiality obligations, data protection laws, or any contractual obligations to third parties.
6.1.5. The Materials comply with all applicable local, national, and international laws, regulations, and standards, including those related to Anti-Money Laundering (AML) and Counter-Terrorist Financing (CTF).
6.2. Types of Materials Required or Requested
The Materials you may be required to provide to access or utilize certain Services offered by Vepapu Inc. may include, but are not limited to, the following:
6.2.1. Personal identification documents, such as passports, national identity cards, or government-issued driver’s licenses.
6.2.2. Proof of residential or business address, such as utility bills, lease agreements, or bank statements, dated within a specified timeframe.
6.2.3. Corporate documentation, including but not limited to certificates of incorporation, articles of association, memorandum of association, bylaws, share registers, board resolutions, certificates of good standing, filings with the registry and tax authorities, and excerpts from the official registry.
6.2.4. Financial information and documentation, including audited financial statements, tax filings, books of accounts, or bank account information, as required for specific Services.
6.2.5. Any other documents or data reasonably requested by Vepapu Inc. to comply with applicable laws, regulatory requirements, or to facilitate the provision of the Services.
6.3. Confidentiality and Security of Materials
6.3.1. Vepapu Inc. acknowledges and agrees to treat the Materials provided by you as confidential and will use commercially reasonable efforts to protect such Materials against unauthorized access, disclosure, or use, in accordance with our Privacy Policy.
6.3.2. Notwithstanding the foregoing, you acknowledge and accept that no system of electronic transmission or storage is entirely secure, and Vepapu Inc. does not guarantee the absolute security of your Materials.
6.3.3. Vepapu Inc. reserves the right to disclose the Materials to government authorities, regulatory agencies, law enforcement, or other third parties as required by applicable laws, court orders, or valid subpoenas.
6.4. Use of Materials by Vepapu Inc.
By submitting Materials to Vepapu Inc., you grant us a non-exclusive, worldwide, royalty-free, revocable license to use, process, store, reproduce, transmit, disclose, and otherwise handle the Materials solely for the following purposes:
6.4.1. Verifying your identity and complying with AML and CTF regulatory obligations.
6.4.2. Facilitating the provision of Services requested by you, including but not limited to company incorporation, registered agent services, compliance management, and other related services.
6.4.3. Communicating with government authorities, regulatory bodies, or third-party service providers, where necessary, to fulfill the obligations under this Agreement.
6.4.4. Investigating and addressing any suspected fraudulent activities or violations of these Terms.
6.5. Prohibited Materials
You agree that you will not submit, upload, or transmit any Materials that:
6.5.1. Contain any false, fraudulent, or misleading information.
6.5.2. Include malware, viruses, worms, Trojan horses, or other harmful code that may disrupt, damage, or compromise the security of Vepapu’s systems or the systems of any third parties.
6.5.3. Promote or are associated with unlawful activities or purposes.
6.5.4. Infringe or misappropriate the intellectual property rights, privacy rights, or proprietary rights of any third party.
6.6. Liability for Submitted Materials
You expressly agree that Vepapu Inc. shall not be held liable for any loss, damage, or claims arising from the Materials you provide, including but not limited to claims of intellectual property infringement, data breaches, or privacy violations caused by the content of your Materials.
6.7. Indemnification
You agree to indemnify, defend, and hold harmless Vepapu Inc., its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:
6.7.1. Your submission, use, or provision of Materials that violate applicable laws or third-party rights.
6.7.2. Any breach of the representations, warranties, or covenants set forth in this Section.
6.8. Rejection or Suspension of Materials
Vepapu Inc. reserves the right, in its sole discretion, to reject, suspend, or cease processing any Materials provided by you if:
6.8.1. The Materials fail to meet the requirements outlined in this Agreement.
6.8.2. The Materials are found to be fraudulent, incomplete, or non-compliant with applicable laws or regulations.
6.8.3. Any other reason deemed reasonable and necessary by Vepapu Inc. to ensure compliance with internal policies, regulatory obligations, or the security of our Services.
6.9. Credentials
You must keep your personal identifiable information such as username, password and any pin number for accessing your account on the Website, safe and you must not disclose such username and password to any third party. If you forget your password, you shall be able to change your password by authenticating your identity which can be done by way of email authentication and/or SMS or call authentication through your registered mobile phone on the Website. It is hereby recommended by us that you must change your password and any pin number, for accessing the website, on a six (6) monthly basis.
6.10. Report
In case any other third party gains unlawful access to your account on the Website, you must immediately notify us of such unlawful access and must cooperate with us in every way possible to retrieve your user account. However, we shall not be liable for any losses suffered by you in case of any unlawful access made by a third party but you shall be liable, either directly or indirectly, in case such third party causes any damage to our Website and/or the services or products offered by or through our Website.
7. USER’S OBLIGATIONS:
By accessing or using the Website and Services provided by Vepapu Inc., you acknowledge and agree to the following obligations. Your failure to comply with any of these obligations may result in the suspension or termination of your access to the Website or Services and could expose you to civil or criminal liability under applicable laws.
7.1. Compliance with Laws and Regulations
You expressly agree that your use of the Website and Services will comply with all applicable local, national, and international laws, statutes, ordinances, and regulations, including but not limited to:
7.1.1 Anti-Money Laundering (AML) and Counter-Terrorist Financing (CTF) regulations.
7.1.2. Data protection and privacy laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), or other jurisdictional equivalents.
7.1.3. Trade sanctions, export controls, and other restrictions imposed by the United States Department of Treasury’s Office of Foreign Asset Control (OFAC), the European Union, or other relevant authorities.
7.1.4. Tax laws and regulations applicable to you or your business.
You agree not to engage in any conduct that may violate these laws or cause Vepapu Inc. to be in breach of its legal or regulatory obligations.
7.2. Provision of Accurate, Complete, and Current Information
7.2.1. You agree to provide truthful, complete, and accurate information when using the Website or Services, including during account creation, submission of documents, or any other interactions with Vepapu.
7.2.2. You are responsible for ensuring that all information provided to Vepapu is kept up-to-date. If any information becomes outdated, false, or misleading, you agree to update it promptly to maintain its accuracy.
7.2.3. Misrepresentation, falsification, or omission of material information may result in immediate suspension or termination of your access to the Website or Services and may expose you to legal penalties.
7.3. Protection of Account and Access Credentials
7.3.1. If the Services require you to create an account, you are responsible for maintaining the confidentiality of your username, password, and any other access credentials.
7.3.2. You agree not to share your login information with any third parties or allow unauthorized individuals to access your account.
7.3.3. You must notify Vepapu immediately of any unauthorized access to your account or any suspected security breaches.
7.3.4. You acknowledge that Vepapu is not liable for any loss, damage, or unauthorized transactions arising from your failure to protect your account credentials.
7.4. Proper Use of the Website and Services
You agree not to use the Website or Services for any of the following prohibited purposes or activities:
7.4.1. Conducting or promoting fraudulent, illegal, or deceptive activities.
7.4.2. Attempting to gain unauthorized access to any part of the Website, Services, or related systems, including user accounts or company databases.
7.4.3. Introducing malware, viruses, or any other harmful code designed to disrupt, damage, or compromise the security or functionality of the Website, Services, or related systems.
7.4.4. Circumventing, disabling, or tampering with security features, monitoring tools, or access controls implemented by Vepapu.
7.4.5. Using the Website or Services in any manner that may harm, defame, or infringe upon the rights or reputation of Vepapu, its affiliates, or other users.
7.5. Cooperation with Compliance and Verification Requests
7.5.1. You agree to cooperate fully with any compliance-related requests made by Vepapu, including the submission of additional documents, responding to inquiries, or taking other actions necessary to verify your identity or ensure compliance with applicable laws.
7.5.2. Vepapu reserves the right to suspend or terminate your access to the Services if you fail to comply with such requests or if the provided information is deemed insufficient or suspicious.
7.6. Financial Obligations
7.6.1. You are solely responsible for paying all fees, charges, and taxes associated with the Services you use, as outlined in the applicable sections of these Terms.
7.6.2. You agree not to engage in fraudulent payment practices, including chargebacks, unauthorized payment reversals, or the use of stolen payment credentials.
7.6.3. You acknowledge that failure to meet your financial obligations may result in suspension or termination of your access to the Services.
7.7. Notifications and Changes in Circumstances
You agree to notify Vepapu promptly of any changes to your personal or business circumstances that may affect your use of the Services, including but not limited to:
7.7.1. Changes to your address, contact information, or payment details.
7.7.2. Changes to the ownership, structure, or operations of your business.
7.7.3. Legal, regulatory, or financial issues that may impact your ability to comply with these Terms or maintain your eligibility to use the Services.
7.8. Respect for Intellectual Property and Proprietary Rights
7.8.1. You agree not to copy, distribute, modify, reverse engineer, or create derivative works from any intellectual property, proprietary information, or materials owned by Vepapu without prior written consent.
7.8.2. You acknowledge that your use of the Website or Services does not grant you any ownership rights in Vepapu’s intellectual property or proprietary materials.
8. PROHIBITED USE:
By accessing or using the Website and Services provided by Vepapu Inc., you agree not to engage in any activity or conduct that violates these Terms and Conditions. The following is a non-exhaustive list of prohibited uses and activities that are strictly forbidden:
8.1. Unlawful Activities
You shall not use the Website or Services:
8.1.1. To engage in, promote, or facilitate any activity that violates any applicable local, national, or international law, regulation, or ordinance, including but not limited to anti-money laundering (AML), counter-terrorist financing (CTF), and trade sanctions laws.
8.1.2. To conduct, support, or participate in fraudulent schemes, scams, or illegal financial transactions, including money laundering, tax evasion, and the financing of terrorism.
8.1.3. To distribute or access materials that are obscene, defamatory, libelous, harmful, or otherwise unlawful.
8.2. Harm to Vepapu Systems
You agree not to:
8.2.1. Introduce, upload, or transmit any viruses, malware, spyware, Trojan horses, worms, or other harmful or malicious code that may disrupt, damage, or compromise the security, integrity, or functionality of the Website, Services, or related systems.
8.2.2. Attempt to gain unauthorized access to any part of the Website, Services, or supporting systems, including databases, user accounts, or administrative functions.
8.2.3. Perform any action that imposes an unreasonable or disproportionately large load on the Website’s infrastructure or interferes with its normal functioning.
8.3. Misrepresentation and Fraud
You shall not:
8.3.1. Provide false, misleading, or fraudulent information when registering for an account, submitting materials, or using the Services.
8.3.2. Impersonate another person or entity or falsely claim an affiliation with any individual, organization, or business.
8.3.3. Use stolen, fraudulent, or unauthorized payment methods or engage in payment disputes, chargebacks, or schemes to evade financial obligations.
8.4. Intellectual Property Infringement
You agree not to:
8.4.1. Copy, reproduce, distribute, modify, or create derivative works from any intellectual property, proprietary content, or materials belonging to Vepapu or third parties without prior written consent.
8.4.2. Use the Website or Services to access, upload, or distribute copyrighted, trademarked, or proprietary materials without proper authorization.
8.5. Prohibited Content
You shall not use the Website or Services to create, distribute, or transmit content that:
8.5.1. Promotes hate speech, violence, or discrimination based on race, religion, gender, sexual orientation, ethnicity, or other protected characteristics.
8.5.2. Contains obscene, pornographic, or sexually explicit materials.
8.5.3. Advocates, promotes, or assists in illegal activities or criminal conduct.
8.6. Exploitation of Services
You agree not to:
8.6.1. Use automated systems, bots, scrapers, or similar tools to extract data from the Website or Services without express written permission from Vepapu.
8.6.2. Resell, sublicense, or transfer access to the Services to any third party without prior written consent from Vepapu.
8.6.3. Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code or algorithms of the Website or Services.
8.7. Violation of Third-Party Rights
You shall not:
8.7.1. Use the Website or Services in a manner that infringes upon the intellectual property, privacy, or proprietary rights of any third party.
8.7.2. Harass, threaten, or harm other users, employees, or representatives of Vepapu, whether through the Website or in connection with its Services.
8.8. Non-Compliance with Sanctions and Restrictions
You agree not to use the Website or Services if:
8.8.1. You are located in or are a citizen of a country subject to U.S. embargoes, sanctions, or restrictions, including Cuba, North Korea, Iran, Syria, or any other jurisdiction prohibited under applicable trade laws.
8.8.2. You are listed on any sanctions or prohibited persons list maintained by the U.S. Treasury Department’s Office of Foreign Asset Control (OFAC) or equivalent regulatory authorities.
8.9. Abusive Conduct
You agree not to:
8.9.1. Use the Website or Services in a manner that is abusive, harmful, or disruptive to other users, Vepapu’s employees, or third-party partners.
8.9.2. Engage in spamming, phishing, or other deceptive practices.
8.9.3. Attempt to manipulate or interfere with the integrity or functionality of the Website or Services for personal or unauthorized gain.
9. AML AND CTF COMPLIANCE
9.1. Commitment to Compliance
Vepapu Inc. is dedicated to adhering to all applicable Anti-Money Laundering (AML), Counter-Terrorist Financing (CTF), and Know-Your-Customer (KYC) regulations, including but not limited to the USA PATRIOT Act, the Bank Secrecy Act (BSA), and other jurisdictional equivalents. Our compliance measures aim to prevent the misuse of our Services for illicit activities, including money laundering, terrorist financing, tax evasion, or other unlawful practices.
9.2. User Responsibilities for Compliance
As a user of Vepapu’s Services, you agree to:
9.2.1. Provide accurate, complete, and truthful information and documentation as requested by Vepapu for AML/CTF compliance.
9.2.2. Ensure that all assets, funds, or transactions introduced to Vepapu bear no association with criminal or illicit activities.
9.3. Verification and Due Diligence
9.3.1. Vepapu may conduct electronic or manual verification of your identity and related information to comply with AML/CTF regulations.
9.3.2. Customer due diligence (CDD) information provided by you will be securely stored in compliance with applicable laws, and you consent to its electronic verification and storage.
9.3.3. Where Vepapu suspects or identifies that a transaction involves money laundering or other illicit activities, Vepapu may be legally required to report such transactions to relevant authorities. In some jurisdictions, Vepapu may be prohibited from informing you of such reports or the reasons for them.
9.3.4. Provide us with additional information and/or documentation as requested by Vepapu to complete the one-time or ongoing due diligence procedures within the specified timeline.
9.4. Lawful Origin of Assets and Funds
By using the Website and Services, you warrant that all assets, funds, or transactions introduced to Vepapu originate from lawful sources and bear no association with criminal activities. You further agree to provide any supporting evidence of the lawful origin of assets or funds upon request.
9.5. Transparency in Business Activities
To ensure compliance with regulatory requirements, you must provide detailed and transparent information regarding your business activities. This includes, but is not limited to:
9.5.1. The nature and purpose of your business.
9.5.2. The jurisdictions in which your business operates.
9.5.3. Any significant changes to your business operations that may affect regulatory compliance.
9.6. Non-Acceptance of Cash Transactions
To comply with AML/CTF regulations, Vepapu does not accept cash payments or cash equivalents for any of its Services. All payments must be made through traceable and legitimate channels approved by Vepapu.
9.7. Monitoring and Reporting of Suspicious Activities
9.7.1. Vepapu reserves the right to monitor transactions and interactions on its Website and Services to detect and prevent suspicious activities.
9.7.2. Suspicious activities may include unusually large, repetitive, or inconsistent transactions, or those that deviate from the user's known profile or declared business purpose.
9.7.3. Vepapu may report such activities to regulatory or law enforcement authorities without notifying you, as permitted by applicable laws.
10. REQUIRED INFORMATION AND DOCUMENTS
To access and utilize the Services provided by Vepapu Inc., you are required to submit accurate, complete, and current information and documents as requested by us. These requirements are non-exhaustive and may vary based on the nature of the Services, jurisdictional regulations, or other compliance-related factors. Vepapu reserves the right to request additional information or documentation at its discretion to ensure compliance with applicable legal, regulatory, and operational obligations.
10.1. General Requirements
The following documents and information may be required from all users unless otherwise specified:
10.1.1. Personal Identification Documents: A clear and valid government-issued identification document, such as a passport, national ID card, or driver’s license.
10.1.2. Proof of Residential Address: A recent utility bill, bank statement, or other official document showing your full name and residential address, dated within the last three (3) months.
10.1.3. Contact Information: Your current email address, phone number, and any other contact details requested.
10.2. Requirements for Business Entities
If you are accessing our Services on behalf of a business entity, you must provide the following additional documents:
10.2.1. Certificate of Incorporation or Registration: A copy of the business’s official registration or incorporation certificate issued by the relevant authority.
10.2.2. Constitutional Documents: A copy of the company’s articles of incorporation, memorandum of association, or equivalent documents outlining the business structure.
10.2.3. Shareholding Structure: A complete list of shareholders, including percentage ownership and identification details for all shareholders owning 25% or more of the entity.
10.2.4. Beneficial Ownership Information: Disclosure of the ultimate beneficial owner(s) (UBO), including identification documents and proof of address for each UBO.
10.2.5. Director Information: A list of the company’s directors, along with identification documents for each director.
10.2.6. Proof of Business Address: A recent utility bill, lease agreement, or equivalent document verifying the entity’s physical business address that is issued within a specified timeframe.
10.2.7. Documents issued by the Registry: A Certificate of Good Standing confirming the company’s legal good standing with the registry; a Certificate of Incumbency confirming all the official details of the company; excerpts from the official registry about the company.
10.3. Additional and Non-Exhaustive Requirements
10.3.1. Vepapu reserves the right to request further documentation or clarification at any time to fulfill its legal and regulatory obligations.
10.3.2. You may be required to submit certified, notarized, or legalized copies of certain documents as deemed necessary by Vepapu.
10.3.3. In certain cases, you may be requested to attend a virtual or in-person meeting at your own expense and present the original documents for verification purposes.
10.3.4. If any discrepancies or concerns arise during the verification process, you agree to cooperate fully and provide any additional information requested by Vepapu.
10.4. Purpose and Nature of Business
You may be required to provide detailed information regarding the purpose and intended nature of your business relationship with Vepapu, including but not limited to:
10.4.1. A description of the business activities conducted by you or your entity.
10.4.2. Expected transaction volumes, both in value and frequency.
10.4.3. The jurisdictions in which your business operates.
10.5. Verification and Authentication
10.5.1. Vepapu reserves the right to verify the authenticity of any documents or information you provide, including through third-party verification services.
10.5.2. You agree to respond promptly to any requests for additional information or clarification during the verification process.
10.5.3. If discrepancies, errors, or fraudulent information are identified, Vepapu may suspend or terminate your access to the Services without prior notice.
10.6. Non-Submission or Refusal to Provide Information
Failure or refusal to provide the required information and documents within the stipulated timeframe may result in the following:
10.6.1. Suspension or termination of your access to the Website and Services.
10.6.2. Denial of service for new or ongoing transactions.
10.6.3. Reporting to relevant regulatory or law enforcement authorities if required by law.
10.7. Retention of Records
Vepapu will retain the documents and information provided by you for the duration of your relationship with Vepapu and for a minimum period thereafter as required by applicable laws and regulations. This retention ensures compliance with regulatory obligations and legal requirements. For information regarding how we collect, use, retain, and delete your personal data, please refer to our Privacy Policy.
10.8. Updates to Document Requirements
Vepapu reserves the right to update or modify its document requirements at any time in accordance with changes to legal, regulatory, or operational obligations. Notice of such changes will be provided through the Website, and continued use of the Services constitutes your acceptance of the updated requirements.
11. Fees and Payment Terms
11.1. General
11.1.1. Fees applicable to our services are published on our website or may be provided upon request via any officially recognized communication channels. Fees may vary depending on jurisdiction, nature of service, regulatory changes, currency fluctuations, or internal pricing policies. It is your responsibility to understand the applicable pricing before placing any service request.
11.1.2. Our service fees typically include standard government charges where explicitly mentioned. However, where government fees are either partially included or excluded entirely, the remaining amount shall be invoiced separately and must be paid before commencement of the related service.
11.1.3. For jurisdictional or service-specific circumstances such as selection of higher share capital or expedited filings, additional government or regulatory fees shall be payable and will be collected from you as applicable, even if the base service package includes partial government fees.
11.2. Nature and Recurrence of Fees
11.2.1. One-time Fees: These include, but are not limited to, services such as incorporation, bank account opening assistance, certified document retrieval, physical document shipping, company restoration, and visa application support. These fees are charged once and do not automatically renew.
11.2.2. Recurring Fees: Services such as registered agent, registered address, compliance maintenance, nominee services, and accounting or bookkeeping services are billed on a recurring basis at predefined intervals. See Section 13 (Renewal Services and Fees) for further terms. You are required to renew these services on time to avoid legal and regulatory consequences.
11.3. Additional and Administrative Fees
11.3.1. You agree to reimburse Vepapu for all disbursements or third-party expenses incurred in providing any services on your behalf.
11.3.2. Out-of-pocket expenses may include, but are not limited to, costs associated with preparing or attending board meetings, shareholder notices, and statutory document processing.
11.3.3. Vepapu reserves the right to charge administrative or processing fees for:
- Services rendered outside normal scope;
- Additional time and effort resulting from your non-compliance;
- Payment disputes or chargebacks;
- Excessive customer service engagement.
These charges shall be invoiced separately or deducted from your payment method on file.
11.4. Packaged Services and Bundled Pricing
11.4.1. Certain services are only available in pre-defined packages either due to legal requirements, compliance dependencies, or commercial efficiencies.
11.4.2. Package pricing is applicable only when services are purchased together as defined. Requests for individual services under package pricing will be declined.
11.5. Pricing Modifications
11.5.1. Vepapu may revise service fees at any time. Updated prices shall be effective immediately upon publication or direct communication.
11.5.2. It is your obligation to stay updated on current pricing. Renewal invoices will reflect revised pricing unless otherwise contractually agreed.
11.5.3. Price changes shall not affect prepaid services until the end of the paid period.
11.6. Taxes
11.6.1. You are solely responsible for determining and fulfilling any tax obligations arising from the use of our services, including but not limited to withholding tax, VAT, GST, and sales tax.
11.6.2. All service prices are exclusive of applicable taxes. Where VAT or other indirect tax is applicable, you agree to pay such tax upon receipt of a valid invoice.
11.6.3. If Vepapu has a tax liability in your jurisdiction, we may add applicable tax amounts to your invoice as required by law.
11.7. Penalties
11.7.1. Late Payment Penalties:
- A penalty of 2% per month (calculated on a pro-rated daily basis) will apply to all unpaid invoices past their due date.
- Unpaid services may result in service suspension, authority notification, and/or company deregistration risks.
11.7.2. Authority-Imposed Penalties:
- You are solely responsible for timely settlement of any government-imposed penalties.
- Vepapu may facilitate payment of such penalties and will charge administrative and processing fees for doing so.
- We are not responsible for any failure to notify you of penalties imposed on your company by external authorities.
11.8. No Hidden Charges Policy
- Vepapu maintains a strict no hidden charges policy. All fees, taxes, and surcharges are disclosed at the time of invoicing.
11.9. Payment Terms
11.9.1. Deadlines:
- Invoice due dates are generally seven (7) calendar days from issuance unless stated otherwise.
- Failure to clear payments within the stipulated period will attract late fees as stated above.
11.9.2. Process and Confirmation:
- Services commence only upon full realization of invoice amount.
- Invoices and payment receipts are to be cross-verified by you. If not received, you must contact us within thirty (30) days.
- Installments are not permitted unless explicitly agreed. Processes begin only after total payment (or agreed milestone thresholds) is received.
11.9.3. Conditions of Payment:
- We do not offer credit or loans.
- Payments made by unrelated or undisclosed third parties may be rejected or cause service suspension until due diligence is complete.
- We reserve the right to forfeit funds or delay services if payments are made via restricted methods or do not meet our compliance criteria.
11.9.4. Restrictions:
- Payments via cryptocurrencies, including stablecoins such as USDT, are not accepted.
- We reserve the right to modify accepted payment methods without prior notice.
- Cash and cheques are not accepted.
11.10. Accepted Payment Methods
11.10.1. Direct Bank Transfer:
Local and international transfers are accepted via ACH, FedWire, SWIFT, or T/T. Transfers must use the “OUR” instruction in SWIFT to ensure full invoice amount is received. Currency conversion charges and bank fees are your responsibility.
11.10.2. Card Payments:
Vepapu primarily uses Stripe but may switch providers without notice. A 5% processing fee applies unless otherwise specified. Declined transactions are your responsibility. Ensure your card is current and funded.
11.10.3. Other Methods:
We support several region-specific and digital wallet payment options from time to time. Additional processing fees may apply.
11.11. Deposits
11.11.1. Purpose of Deposit:
Deposits may be required for specific services and shall be held interest-free. Deposits may be used to offset overdue fees, penalties, or enforcement costs.
11.11.2. Refund of Deposits:
Vepapu shall attempt to refund unused deposits within 60 days of service termination. If unclaimed after 60 days, deposits will be forfeited and you waive any rights to reclaim.
12. Renewal of Services
12.1. This section governs the renewal of services that are provided by Vepapu for a limited or predefined period of time. Certain services offered by Vepapu are time-bound and require renewal at the end of their applicable service period in order to maintain uninterrupted access and continued compliance. The continuation of these services beyond their current term is contingent upon timely renewal by the Client. Failure to renew within the required timeframe may result in service interruption, legal non-compliance, deregistration, or other regulatory consequences for which Vepapu bears no responsibility.
12.2. tiate or complete a renewal process rests solely with the Client. Vepapu is not obligated to notify the Client of any approaching renewal or compliance deadline. While Vepapu may offer courtesy reminders via email or platform notifications, the Client must not rely on such reminders and is expected to take proactive steps to maintain their own compliance and timely continuation of services.
12.3. The renewal timelines, documentation requirements, and applicable fees vary significantly between jurisdictions and service types. Clients are advised to refer to the jurisdiction-specific pages available on our official website or to contact us directly for precise timelines and requirements applicable to their company or entity. The Client is also advised that delays in renewal or non-compliance with jurisdictional requirements may attract penalties or necessitate additional filings or reactivations at extra cost.
12.4. In cases where a service is bundled as part of a package, there may be services within that package that are required to be renewed independently at fixed points in time regardless of the date of original purchase. For instance, some jurisdictions require all incorporated companies to complete renewal filings or pay government fees by a specific calendar month annually. In such cases, Vepapu will follow one of two approaches depending on the package structure and commercial practicality:
12.5. Approach One: If only one or more individual services within a package become due for renewal before the end of the originally paid term, Vepapu will raise a separate invoice only for those specific services at that time. When the package is due for renewal at the end of its original term, the overall renewal price will be reduced by the amount already paid towards the mid-term renewal of the earlier services. For example, if a package purchased in August 2024 for US$1,000 includes company formation, registered agent, and statutory register maintenance, and the relevant jurisdiction mandates all company renewals in December, the Client will be invoiced US$750 in December 2024 for the company renewal. The remaining US$250 will be charged in August 2025 for the rest of the services in the package.
12.6. Approach Two: Vepapu may alternatively invoice the Client for the full package at the time when any service in the package becomes due for jurisdiction-mandated renewal. In such cases, the original service term will be realigned with the new renewal date. No pro-rated refunds or discounts will be issued for the unused portion of the original package term. Continuing with the above example, the Client will be invoiced US$1,000 in December 2024 for the full package and, from that point forward, December will become the new annual renewal date.
12.7. To safeguard against accidental lapses in compliance or missed renewal deadlines, Vepapu may provide an automatic renewal facility for certain services. This feature, when available, allows the relevant service(s) to be renewed automatically at the end of the existing term by charging the Client’s saved payment method for the new service period. Automatic renewal is typically applied for renewal periods equal to the most recent service term (e.g., monthly or annual), and charges are applied at the then-current pricing, which may differ from the original purchase price. Vepapu may offer or remove the automatic renewal feature for any service at its sole discretion, without prior notice.
12.8. If automatic renewal is introduced for a service, Clients may be required to explicitly enroll or may be automatically enrolled based on service-specific conditions. If automatic renewal is removed, Vepapu may provide a courtesy notification, but such notice is not obligatory, and Vepapu disclaims any liability arising from the Client’s failure to act upon such communication.
12.9. Where automatic renewal is active, Vepapu will attempt to collect renewal payments using the default payment method stored in the Client’s account. If a charge attempt fails, Vepapu may rely on card network services, such as recurring billing programs or account updater services, to update card details and complete the charge. However, the Client is solely responsible for maintaining valid, updated payment information and for monitoring renewal status. Vepapu is under no obligation to ensure that recurring billing updates are successful or complete.
12.10. Email reminders about upcoming renewals may be sent as a courtesy, but the Client acknowledges that such reminders are not guaranteed. Vepapu bears no responsibility for the Client’s failure to read, receive, or act upon any such notices. Lack of notice does not relieve the Client from renewal obligations.
12.11. Subscription-based services offered by Vepapu may renew monthly, annually, or as otherwise agreed, and unless the Client cancels the service in accordance with these Terms, such subscriptions will continue to renew automatically. The Client understands and agrees that:
- Their subscription will renew at the end of each billing cycle;
- The applicable service fee will be charged automatically at the beginning of the next billing cycle;
- Charges will be made against the default payment method on file;
- No separate approval or notice is required for each renewal charge.
12.12. The Client may cancel automatic renewal at any time by contacting Vepapu at hello@vepapu.com. Upon cancellation, services will remain active until the end of the current paid term, after which they will terminate. Vepapu and its partners will not provide any further assistance or services beyond this point unless a new subscription or service agreement is entered into. The Client remains responsible for updating all relevant stakeholders, registries, and regulators after termination of service.
12.13. If, for any reason, a payment related to an automatically renewing service is reversed, rejected, or not honored, the Client’s liability to Vepapu becomes immediately due and payable in full. Outstanding dues will attract late payment penalties at the rate of 2% per month until fully settled.
13. Termination or Suspension of Services
13.1. These Terms shall remain valid and enforceable for as long as you continue to access or use any of the Services provided by Vepapu. Vepapu reserves the right, at its sole discretion and without any obligation to provide reasons, to suspend, restrict, or permanently terminate your access to any or all Services, including the deletion of your Account and associated User Content. This right may be exercised with or without prior notice, depending on the circumstances, including but not limited to failure to verify your identity, any suspected breach of these Terms, or usage of the Services in a manner that is inconsistent with Vepapu’s compliance framework, policies, or applicable laws.
13.2. Termination may also result from misuse or abuse of any functionality, feature, or capability of the Services, including infringements of intellectual property rights, spamming, or engaging in activities that Vepapu, in its sole discretion, determines to be unethical, prohibited, or in direct contradiction with the purpose of its platform and offerings. Upon termination, your access to the platform and services will cease immediately, and you agree that Vepapu shall bear no liability for any resulting loss, damage, or business disruption. Furthermore, any rights granted to you under these Terms shall terminate immediately, whereas any rights granted to Vepapu—including licenses, permissions, and enforcement capabilities—shall survive such termination.
13.3. In the event that your access is terminated or suspended, Vepapu may, but is not obligated to, notify you in advance to allow you an opportunity to download your content or initiate any transfer-out procedures. However, the deletion of your data, profile, and usage history from live databases may be executed without further warning, and Vepapu shall not be responsible for any inability on your part to retrieve such data post-termination. All outstanding fees or obligations owed to Vepapu prior to termination shall remain enforceable and due in full. No refund, whether full or partial, will be issued for any fees already paid, regardless of the termination reason or timing.
13.4. Following termination, you are strictly prohibited from using or attempting to access any Vepapu service under your own name or through another entity unless explicitly authorized. You must delete the Vepapu app from any mobile device used and destroy any copies of platform-related material in your possession. You are also responsible for making any necessary statutory filings or updates with government authorities to reflect the termination of Vepapu’s role in your company’s service lifecycle, and you are obligated to do so at your own cost. Where Vepapu is required to perform these filings on your behalf due to inaction, lack of access, or compliance risk, you agree to fully reimburse all such costs and pay an administrative fee of no less than US$500 per filing.
13.5. Regardless of whether the termination is mutual or unilateral, Vepapu is under no obligation to return or refund any portion of previously paid fees. This includes service contracts paid in advance for periods during which services are no longer provided. Furthermore, in relation to services involving nominee roles or authorizations—such as nominee directors, shareholders, or authorized signatories—Vepapu reserves the right to unilaterally withdraw such appointments in advance of or concurrent with termination of service. In such cases, you agree to indemnify Vepapu for any resulting administrative or legal liabilities that may arise.
13.6. If payment obligations remain unmet for more than 7 days following a due notice or invoice, Vepapu retains the right to suspend or terminate the engagement without further liability to you. All due amounts will become payable immediately, and you acknowledge that Vepapu shall not be liable for any disruption or regulatory consequence arising from such termination.
13.7. Upon termination (whether by you or by Vepapu), you must promptly return or destroy all confidential information received from Vepapu. All unpaid dues become immediately enforceable. Vepapu may take any action necessary to mitigate future liabilities and may discontinue performance of all services in accordance with the termination notice.
13.8. Vepapu may also terminate its services at any time if it reasonably believes that you no longer meet the eligibility criteria set out in our Terms, your documents or declarations are found to be false or misleading, you are engaged in restricted business activities, or if due diligence procedures uncover any material change in your business risk profile, jurisdictional risks, or compliance standing. Vepapu may also terminate services immediately if our partners decide to discontinue their involvement in servicing your company, or if continuation of services becomes prejudicial, unlawful, or otherwise contrary to regulatory norms. In all such cases, Vepapu shall not bear any liability to you and shall not refund any paid fees.
13.9. If you wish to terminate your engagement with Vepapu, you must provide written notice by email with a minimum notice period of three months. This termination becomes valid only upon our written acknowledgment of receipt and acceptance. During this period, you must complete all required steps to transfer out your company or disengage from our services in accordance with our instructions. You must not attempt to switch to a new provider or submit transfer requests to authorities or registries without Vepapu’s written consent, and any such unauthorized transfers shall be considered void. A one-time transfer-out fee of US$1,500 becomes immediately due upon initiating a transfer-out request. This is in addition to any outstanding dues. Vepapu may decline to process any transfer-out if the Client has pending payments or unresolved obligations.
13.10. Should you seek to engage another service provider for your entity, Vepapu may, at its sole discretion, approve or deny such a request. Where approved, you must first transfer your entity out from the current partner before transferring in with the new partner. All related clauses of this Agreement shall continue to apply throughout the transfer process.
14. AVAILABILITY OF WEBSITE/SERVICES
14.1. General Availability
Vepapu endeavors to make the Website and Services available on a continuous and uninterrupted basis. However, due to the nature of online platforms, third-party dependencies, and external factors beyond our control, we do not guarantee that the Website or Services will always be available, error-free, or operate without interruptions.
14.2. Scheduled Maintenance and Updates
14.2.1. From time to time, Vepapu may perform maintenance, updates, or modifications to the Website or Services to improve functionality, security, or compliance with applicable regulations.
14.2.2. During such periods, access to the Website or certain Services may be temporarily suspended or limited.
14.2.3. Vepapu will make reasonable efforts to notify users of any scheduled maintenance or downtime in advance, but this may not always be possible in urgent or unforeseen circumstances.
14.3. Unscheduled Interruptions
14.3.1. The availability of the Website or Services may be affected by unscheduled interruptions caused by:
- Technical issues, such as server failures, software bugs, or connectivity problems.
- External factors, including power outages, cyberattacks, or disruptions to third-party service providers.
- Natural disasters, pandemics, or other force majeure events as defined in the Force Majeure clause.
14.3.2. Vepapu will make reasonable efforts to resolve such interruptions promptly but does not assume liability for any losses or damages incurred due to unscheduled downtime.
14.4. Third-Party Dependencies
14.4.1. Certain aspects of the Website and Services rely on third-party providers, including but not limited to hosting services, payment processors, and integration tools.
14.4.2. Vepapu is not responsible for the availability, reliability, or performance of third-party services and disclaims liability for interruptions or errors caused by third-party failures.
14.5. User Responsibilities During Interruptions
14.5.1. You acknowledge and agree that it is your responsibility to have contingency plans in place for critical business operations in the event of a temporary unavailability of the Website or Services.
14.5.2. Vepapu is not liable for any business disruptions, losses, or damages resulting from your reliance on the uninterrupted availability of the Website or Services.
14.6. Modifications to Website or Services
14.6.1. Vepapu reserves the right to modify, discontinue, or restrict access to the Website or any Service, in whole or in part, at its sole discretion and without prior notice.
14.6.2. Such modifications may include, but are not limited to, changes to features, functionalities, pricing structures, or supported jurisdictions.
14.6.3. Continued use of the Website or Services following such modifications constitutes your acceptance of the changes.
14.7. Notification of Issues
14.7.1. If you experience technical issues or disruptions while using the Website or Services, you are encouraged to notify Vepapu through the designated support channels.
14.7.2. Vepapu will make reasonable efforts to address and resolve reported issues in a timely manner.
15. INTELLECTUAL PROPERTY RIGHTS
15.1. Ownership of Intellectual Property
15.1.1. All content, materials, and features available on the Vepapu website, platform, or services, including but not limited to text, graphics, logos, designs, images, videos, software, and other materials (collectively, “Content”), are the exclusive property of Vepapu Inc. We or its licensors and are protected by applicable intellectual property laws, including copyright, trademark, and trade secret laws.
15.1.2. All trademarks, service marks, logos, trade names, and branding elements displayed on the Website (collectively, the “Marks”) are the exclusive property of Vepapu or its licensors. Unauthorized use of these Marks is strictly prohibited.
15.2. Limited License to Use
15.2.1. Vepapu grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Website and its Content solely for your personal use in connection with the services offered by Vepapu.
15.2.2. This license does not transfer ownership of the Content or Marks and is subject to the following conditions:
- You must retain all copyright and proprietary notices on downloaded or printed Content.
- You may not reproduce, modify, distribute, publicly display, create derivative works from, or otherwise use the Content or Marks without prior written consent from Vepapu.
15.2.3. Any unauthorized use of the Content or Marks will result in the immediate termination of your license to use the Website or Services and may result in legal action.
15.3. Restrictions on Use
You expressly agree not to:
15.3.1. Reproduce, copy, distribute, modify, or create derivative works from any Content or Marks without prior written authorization.
15.3.2. Use any Content or Marks for commercial purposes without Vepapu’s express written consent.
15.3.3. Reverse engineer, decompile, disassemble, or otherwise attempt to extract the source code of any software associated with the Website or Services.
15.3.4. Remove or alter any copyright, trademark, or other proprietary notices appearing on the Website or within its Content.
15.4. Linking and Framing Restrictions
15.4.1. You may not create hyperlinks, deep links, or frame any part of the Website on another website without prior written consent from Vepapu.
15.4.2. Any links provided by Vepapu to third-party websites are for informational purposes only. Vepapu is not responsible for the content, reliability, or performance of these third-party websites and disclaims liability for any losses arising from their use.
15.5. Third-Party Intellectual Property
15.5.1. Certain content or materials available through the Website may include intellectual property owned by third parties. Use of such materials is subject to the terms and conditions of the respective owners or licensors.
15.5.2. Vepapu disclaims all responsibility for any unauthorized use of third-party intellectual property by users.
15.6. Reporting Infringements
15.6.1. If you believe that any Content or Marks on the Website infringe your intellectual property rights, you may contact Vepapu by providing:
- A detailed description of the alleged infringement.
- Proof of your ownership of the intellectual property in question.
- Your contact information, including your full name, email address, and phone number.
15.6.2. Vepapu reserves the right to remove or disable access to content found to infringe intellectual property rights upon verification of a legitimate claim.
15.7. Liability for Unauthorized Use
15.7.1. Unauthorized use of Vepapu’s intellectual property, including but not limited to copying, distribution, or derivative works, may result in civil or criminal liability under applicable laws.
15.7.2. You agree to indemnify and hold harmless Vepapu for any damages, losses, or expenses arising out of your unauthorized use of our intellectual property.
15.8. Reservation of Rights
All rights not expressly granted under these Terms are reserved by Vepapu. No part of the Website, Content, or Marks may be used in any manner not explicitly permitted under these Terms.
16. LINKS TO THIRD-PARTY WEBSITES
16.1. Provision of Third-Party Links
The Website may include links to third-party websites, applications, or services, including but not limited to those providing business services such as banking, insurance, accounting, domain registration, or legal compliance assistance (collectively referred to as “Third-Party Services”). These links are provided for your convenience and informational purposes only.
16.2. No Endorsement or Responsibility
16.2.1. Vepapu Inc. does not endorse, approve, or make any representations about the content, accuracy, reliability, or quality of the Third-Party Services linked on the Website.
16.2.2. The inclusion of any third-party link does not imply an endorsement or recommendation by Vepapu of the respective third-party entity, its products, or its services.
16.2.3. Third-Party Services are not under the control of Vepapu, and we are not responsible for the availability, functionality, or security of these external services.
16.3. Terms Governing Third-Party Services
16.3.1. When you access a Third-Party Service via a link on our Website, you acknowledge and agree that:
- The terms and conditions and privacy policies of the respective third party govern your use of the Third-Party Services.
- Vepapu is not responsible for any data collection, usage, or security practices implemented by third parties.
16.3.2. You should review the applicable terms and policies of any Third-Party Service before using it or engaging in any transactions.
16.4. Risks and Liabilities
16.4.1. Access to and use of Third-Party Services are undertaken at your own risk. Vepapu disclaims all liability for any loss, damage, or expense incurred as a result of your reliance on, or interaction with, any Third-Party Services, including but not limited to:
- Loss of data or unauthorized access caused by third-party applications.
- Inaccurate or incomplete information provided by third parties.
- Financial or contractual obligations resulting from transactions with third parties.
16.4.2. Vepapu is not responsible for any charges, auto-renewal fees, or other costs incurred due to your engagement with Third-Party Services.
16.5. Linking to Vepapu’s Website
16.5.1. You may not link to or frame any part of the Vepapu Website without obtaining prior written consent from Vepapu.
16.5.2. Unauthorized linking or framing of the Vepapu Website is prohibited and may result in legal action.
16.5.3. Vepapu reserves the right to withdraw linking permissions at its discretion and without prior notice.
16.6. Reporting Third-Party Issues
If you encounter inappropriate content, technical issues, or other concerns with Third-Party Services linked on our Website, you may report them to Vepapu via the designated support channels. While Vepapu is not obligated to address issues with third-party content, we may, at our discretion, review and update links as necessary.
16.7. Indemnification for Third-Party Interactions
16.7.1. You agree to indemnify and hold Vepapu harmless from any claims, damages, or disputes arising out of your use of Third-Party Services.
16.7.2. This includes any liability related to unauthorized charges, data breaches, or contractual disputes with third-party providers.
16.7.3. Any misuse of the Website or Services may result in legal actions, fines, or penalties, for which you accept sole liability.
17. USER’S PERSONAL RESPONSIBILITY
17.1. Lawful and Ethical Use of Services
By accessing or using Vepapu’s Website and Services, you represent, warrant, and agree that you will:
17.1.1. Use the Website and Services in full compliance with all applicable laws, regulations, and international standards.
17.1.2. Not engage in any activity that is fraudulent, deceptive, unlawful, or otherwise unethical, including:
- Misrepresentation of your identity, purpose, or legal status.
- Submission of falsified, inaccurate, or misleading information on legal or regulatory documentation.
- Violation of any third-party rights, including intellectual property rights, privacy rights, or proprietary rights.
17.1.3. Avoid misuse of Vepapu’s Services, including for any activity that harms or disrupts Vepapu’s operations or reputation.
17.2. Prohibited Activities
You are expressly prohibited from engaging in the following activities, directly or indirectly:
17.2.1. Data Mining and Unauthorized Access
- Using bots, spiders, or other automated tools to access, scrape, or extract data from the Website or Services without express written permission.
- Attempting to gain unauthorized access to any part of the Website, user accounts, or connected systems.
17.2.2. Harmful Content and Malware
- Uploading, transmitting, or distributing harmful content, such as viruses, malware, or Trojan horses, that disrupt or compromise the integrity of the Website or Services.
- Posting or sharing content that is unlawful, obscene, defamatory, harassing, or otherwise objectionable.
17.2.3. Reverse Engineering
Decompiling, disassembling, or attempting to reverse engineer any software, systems, or algorithms used in Vepapu’s Website or Services.
17.2.4. Interference with Operations
Interfering with the functionality of the Website, imposing unreasonable load on Vepapu’s infrastructure, or bypassing security features.
17.2.5. Unlawful Advertising and Promotions
Transmitting unsolicited advertising, spam, chain letters, pyramid schemes, or any other unauthorized communications through Vepapu’s channels.
17.3. Document Authorization
17.3.1. You authorize Vepapu to act on your behalf for completing, submitting, or modifying legal or regulatory documents necessary for fulfilling your service requests.
17.3.2. This authorization does not create a fiduciary relationship and is limited to the scope of the requested Services.
17.4. Cooperation with Investigations
17.4.1. Vepapu reserves the right to investigate suspected violations of these Terms or illegal activities, including:
- Reporting violations to law enforcement, regulators, or third parties as required.
- Sharing relevant information, such as user-submitted data, IP addresses, and activity logs, to facilitate investigations.
17.4.2. You agree to cooperate fully with any investigations initiated by Vepapu or legal authorities.
17.5. Feedback and Suggestions
17.5.1. If you provide feedback or suggestions regarding Vepapu’s Website or Services, you:
- Assign all rights to Vepapu to use, reproduce, or commercialize the feedback without compensation.
- Acknowledge that the feedback is non-confidential and does not create any proprietary obligations for Vepapu.
17.5.2. Do not submit confidential or proprietary information unless explicitly requested by Vepapu.
17.6. Indemnification and Liability
17.6.1. You agree to indemnify, defend, and hold harmless Vepapu, its affiliates, employees, agents, and licensors from any claims, damages, losses, or liabilities arising from:
- Your misuse of the Website or Services.
- Your violation of these Terms or applicable laws.
- Any disputes or liabilities arising from third-party claims related to your actions.
17.6.2. You are solely responsible for any costs, including legal fees, incurred by Vepapu due to your non-compliance or violations.
17.7. Technical and Security Responsibilities
17.7.1. You are responsible for ensuring that your devices, software, and internet connection meet the technical requirements for accessing the Website and Services.
17.7.2. You must safeguard your account credentials and notify Vepapu immediately of any unauthorized access or security breaches
18. USER CONTENT
18.1. Definition of User Content
18.1.1. “User Content” refers to any and all information, documents, materials, feedback, or content submitted, uploaded, or shared by you through Vepapu’s Website or Services.
18.1.2. This includes, but is not limited to, profile information, messages, forms, records, certificates, governmental filings, and any other data or content shared with Vepapu.
18.2. Ownership and Responsibility
18.2.1. You retain ownership of any User Content that you submit to Vepapu.
18.2.2. You are solely responsible for your User Content, including its accuracy, completeness, legality, and compliance with these Terms.
18.2.3. You assume all risks associated with your User Content, including:
- Reliance by Vepapu or Third-Party Providers on its accuracy and completeness.
- Any liability or damages arising from your User Content that violates these Terms or applicable laws.
18.2.4. Vepapu is not obligated to back up or retain User Content, and such content may be deleted at any time without prior notice. You are solely responsible for creating and maintaining your own backup copies of User Content.
18.3. Acceptable Use and Warranties
By submitting User Content, you represent and warrant that:
18.3.1. You have all necessary rights and permissions to upload or submit the content.
18.3.2. Your User Content complies with all applicable laws and does not infringe any third-party rights, including copyrights, trademarks, privacy, or proprietary rights.
18.3.3. Your User Content does not violate Vepapu’s Acceptable Use Policy or include any:
- Unlawful, fraudulent, or deceptive information.
- Offensive, obscene, defamatory, or harassing content.
- Viruses, malware, or harmful software.
- Unauthorized advertising, spam, or solicitations.
18.3.4. You will not imply that your User Content is endorsed or approved by Vepapu.
18.4. License to Use User Content
18.4.1. By submitting User Content, you grant Vepapu a non-exclusive, irrevocable, worldwide, royalty-free license to:
- Reproduce, store, modify, and use your User Content for the purpose of delivering the requested Services.
- Share your User Content with Third-Party Providers as necessary to fulfill service requirements.
18.4.2. This license does not transfer ownership of your User Content but allows Vepapu to use it solely for operational purposes.
18.5. Retention and Deletion
18.5.1. Vepapu may retain User Content for the duration necessary to deliver the requested Services or as required by law.
18.5.2. Vepapu reserves the right to delete User Content without prior notice upon termination of services, unless retention is mandated by applicable regulations.
18.6. Disclosure and Risks
18.6.1. Vepapu is not responsible for any unauthorized disclosure of User Content resulting from your actions, such as sharing login credentials or submitting content to public channels.
18.6.2. You acknowledge that certain User Content, such as public comments or reviews, may be visible to other users or third parties.
18.7. Vepapu’s Rights Regarding User Content
18.7.1. Vepapu reserves the right, but is not obligated, to:
- Review, monitor, or remove User Content that violates these Terms or is deemed inappropriate.
- Use aggregated, anonymized data derived from User Content for analytical or business purposes.
18.7.2. Vepapu disclaims any responsibility for the legality, accuracy, or reliability of User Content submitted by users.
18.8. Indemnification
You agree to indemnify and hold harmless Vepapu, its affiliates, employees, and agents from any claims, damages, or liabilities arising from:
18.8.1. Your User Content’s infringement on third-party rights.
18.8.2. Violations of these Terms resulting from your User Content.
18.8.3. Any disputes or legal actions related to your User Content.
18.9. User Content and Service Termination
18.9.1. Upon termination of services, Vepapu may delete all User Content related to your account unless otherwise required by law.
18.9.2. You are responsible for retaining copies of any User Content you wish to preserve before service termination.
18.10. Acknowledgment of Responsibility
By submitting User Content, you acknowledge and agree that:
18.10.1. You are solely responsible for the content and its consequences.
18.10.2. Vepapu’s use of your User Content is limited to the scope outlined in these Terms.
18.10.3. Any liability arising from your User Content rests solely with you.
19. DELAYS
19.1. Acknowledgment of Potential Delays
19.1.1. By engaging Vepapu for its Services, you expressly acknowledge and agree that delays in the processing, completion, or delivery of Services may occur. Such delays may arise from, but are not limited to:
- Circumstances beyond Vepapu’s reasonable control, including but not limited to delays caused by governmental or regulatory authorities, public holidays, or third-party providers.
- Your failure to provide accurate, complete, or timely information and documentation as requested by Vepapu.
- Unforeseen technical, operational, or logistical disruptions affecting Vepapu or its service providers.
19.1.2. You accept full responsibility for planning and managing compliance deadlines, renewals, filings, and other regulatory obligations, regardless of any assistance provided by Vepapu.
19.2. Implications of Delays
19.2.1. Delays in processing or delivering services may have significant implications, including but not limited to:
- Missed Compliance Deadlines: Late submissions for company renewals, filings, or other regulatory requirements may result in:
- Imposition of fines, penalties, or additional fees by regulatory authorities.
- Loss of good standing status or other compliance-related certifications.
- Regulatory Actions: Failure to meet deadlines may lead to:
- Suspension, cancellation, or dissolution of your company.
- Restrictions on conducting business operations, including closure by regulatory authorities.
- Business Disruptions: Delays may adversely impact:
- Access to essential services, such as banking or contractual relationships.
- Ongoing or future business operations requiring timely compliance.
19.2.2. You understand and agree that Vepapu is not liable for any adverse consequences, including financial, legal, or operational losses, arising from such delays.
19.3. User Responsibilities for Timely Compliance
19.3.1. It is your sole responsibility to monitor and ensure the timely completion of compliance requirements, including but not limited to:
- Company renewals, regulatory filings, and submissions to relevant authorities.
- Payment of applicable fees, penalties, or other costs associated with compliance deadlines.
19.3.2. To enable Vepapu to assist in meeting such deadlines, you must:
- Provide all required documentation, information, and payment at least three (3) months prior to the applicable deadline.
- Respond promptly to requests for additional information, clarification, or documentation.
19.3.3. Failure to comply with the requirements under this clause will absolve Vepapu of any responsibility for delays or their consequences.
19.4. Costs Associated with Delays
19.4.1. You agree to bear all costs, fees, and penalties arising from delays caused by:
- Your failure to provide timely, accurate, or complete information and documentation.
- Your failure to notify Vepapu of upcoming deadlines within the required timeframe.
- External factors, including delays by third-party providers, regulatory authorities, or unforeseen events.
19.4.2. Such costs may include, but are not limited to:
- Late compliance fees or penalties imposed by government authorities.
- Restoration or reinstatement fees to regain a company’s good standing.
- Additional charges for expedited or remedial services requested to address delayed compliance.
19.5. Vepapu’s Role in Mitigating Delays
19.5.1. While Vepapu endeavors to process all requests and submissions in a timely manner, you acknowledge and agree that:
- Vepapu does not guarantee specific timelines for service completion due to dependencies on third-party providers, regulatory authorities, or other external factors.
- Any reminders or notifications provided by Vepapu are offered as a courtesy and do not transfer responsibility for compliance deadlines to Vepapu.
19.5.2. Vepapu will take commercially reasonable measures to:
- Communicate promptly regarding required documentation and deadlines.
- Minimize delays caused by internal processes or operational challenges.
- Coordinate with third-party providers to facilitate timely completion of requested services.
19.6. Disclaimer of Liability for Delays
19.6.1. To the fullest extent permitted by law, Vepapu disclaims any and all liability for delays resulting from:
- Circumstances beyond its reasonable control, including force majeure events, third-party delays, or regulatory backlogs.
- User inaction, errors, or non-compliance with the requirements outlined in these Terms.
- Technical issues, system outages, or other disruptions not caused by Vepapu’s gross negligence or willful misconduct.
19.6.2. Vepapu is not liable for any:
- Fines, penalties, or costs imposed by regulatory authorities due to delayed compliance.
- Loss of good standing, business disruptions, or legal actions arising from missed deadlines.
- Indirect, consequential, or incidental damages resulting from delays.
19.7. User Indemnification
You agree to indemnify, defend, and hold harmless Vepapu, its affiliates, officers, employees, and agents from any claims, damages, costs, or liabilities arising from delays caused by:
19.7.1. Your failure to fulfill your obligations under this Agreement.
19.7.2. Inaccurate or incomplete documentation provided by you.
19.7.3. Regulatory actions, penalties, or fees resulting from your non-compliance.
20. Refund Policy:
Vepapu provides services that are highly customized, jurisdiction-specific, and dependent on regulatory, governmental, and partner-driven frameworks. Due to the sensitive nature of our offerings and the involvement of third-party agents, authorities, and licensed professionals, our refund policy is subject to strict limitations as outlined in this section.
20.1. Refunds Before Commencement of Services
20.1.1. Vepapu, at its sole discretion, may offer a partial refund only if the actual service process has not yet commenced. This includes situations where due diligence has not been completed or where the customer voluntarily cancels before we initiate the substantive aspects of the engagement. In such cases, a minimum of 8% of the total payment received will be deducted towards payment gateway processing charges and another 25% of the total payment received will be deducted as refund/cancellation handling fees. No refund will be provided if any part of the service process has been initiated, including but not limited to internal assessments, partner coordination, compliance and/or document reviews, or government filings.
20.1.2. Refunds are permitted in the following cases, subject to the conditions listed:
- Due diligence failure prior to the start of services, including but not limited to:
- - Inability to verify the customer’s identity or business structure.
- - Submission of forged, misleading, or unverifiable documents.
- - Non-compliance with the jurisdiction’s eligibility requirements.
- - Adverse findings during background checks or risk assessments.
- Voluntary cancellation by the customer, provided that:
- - Vepapu has not made any payments to governmental authorities or its licensed partners on behalf of the customer.
- - Vepapu has not begun any coordination or documentation-related steps with the customer and/or external entities.
Vepapu will not entertain refund requests made after the above conditions are breached, even if the customer later chooses to not proceed.
20.2. Refunds After Commencement of Services
20.2.1. Once any service process has commenced—including pre-filing coordination, partner engagement, government submission, compliance checks, or document preparation—no refund shall be offered. The commencement of services is not contingent on the customer’s awareness of internal steps taken. Vepapu’s decision regarding the initiation of services shall be final and binding.
20.2.2. Additionally, no refund shall be issued in the following cases:
- Where services are purchased by a person or entity who is not eligible for such services under our eligibility terms. Vepapu reserves the right to forfeit such payments in full.
- If the client refuses to proceed with a licensed provider or partner selected by Vepapu for the jurisdiction or service ordered.
- Discontinuation of services by the customer after the service has begun, for any reason including change of mind, delays, or dissatisfaction.
- Where any delays occur due to regulatory processing, partner timelines, documentation issues, jurisdiction-specific waiting periods, or force majeure events. No refund shall be granted due to dissatisfaction arising from such delays.
- If due diligence fails after the service has started or during the course of service delivery due to updated or additional findings.
- For any annual renewal package or recurring compliance services. These are time-bound and jurisdiction-driven, and are strictly non-refundable once initiated.
- If you purchase individual services separately and later request a refund for the difference in pricing because a bundled package would have been more economical. No such refund shall be issued.
20.2.3. Vepapu does not offer refunds for price differences, including pro-rated refunds, if the price of a service is reduced after your purchase. However, you may avail the revised price in your next billing cycle, if applicable and available.
20.3. 30-Day Money-Back Guarantee
Where explicitly stated for specific products or jurisdictions, Vepapu may offer a 30-day money-back guarantee. This guarantee only applies where:
20.3.1. Due diligence has not commenced,
20.3.2. No partner engagements have been made, and
20.3.3. No filings or substantive actions have been performed.
Where applicable, this guarantee will be clearly marked and defined during your purchase process. The default position is that no money-back guarantee exists unless explicitly mentioned.
20.4. Cancellation Procedure
If you wish to cancel any ordered service, you must inform Vepapu through an authorized communication channel (email or dashboard ticketing system). Casual messages via informal channels shall not be considered a valid cancellation request. The cancellation becomes effective only upon acknowledgment from Vepapu, and all further actions will be evaluated based on this timeline.
20.5. Chargebacks and Fraudulent Refunds
Vepapu does not dispute legitimate chargebacks. However, if a fraudulent or improper chargeback is raised—particularly after payments have been made to government authorities, partners, or third-party vendors—Vepapu reserves the right to take strict legal and administrative action.
This includes, but is not limited to:
- Immediate cancellation of subscriptions and services;
- Dissolution of any company or legal entity formed as part of the service;
- Recovery of liquidated damages of US$500 per entity if the client fails to dissolve the company at Vepapu’s request;
- Where Vepapu cannot dissolve the company, the client agrees to do so promptly or be liable for all associated legal and administrative costs;
- If a company was fraudulently formed using a third party’s name without their authorization, Vepapu reserves the right to dissolve such entity and seek liquidated damages of US$10,000, in addition to all recovery costs including legal fees, court charges, and collection expenses.
You acknowledge and agree that initiating a chargeback in violation of this policy may result in your entity being reported, suspended, or dissolved, and you may be subject to legal proceedings as permitted by law.
21. Post-Formation Information and Maintenance:
21.1. Customer Responsibility for Ongoing Compliance
The Customer expressly acknowledges and agrees that it shall bear sole and exclusive responsibility for all post-formation obligations associated with the company or entity formed through Vepapu’s services. This includes, but is not limited to, all matters relating to corporate maintenance, statutory filings, tax reporting, annual renewals, license or permit renewals, regulatory compliance, and any other documentation or reporting requirements necessary to maintain the legal good standing or regulatory compliance of the entity under applicable local, state, federal, or international laws.
21.2. Courtesy Notifications and Updates
While Vepapu may, at its sole discretion, provide reminders, alerts, or informational updates concerning post-formation maintenance obligations, such actions are offered solely as a courtesy and shall not be construed as a legal obligation or contractual commitment. These communications may be delivered via email, postal mail, SMS, or published as alerts within the Customer’s Vepapu account dashboard (if applicable), using the contact information provided by the Customer at the time of registration or thereafter.
21.3. No Liability for Missed Actions or Miscommunications
Vepapu disclaims any and all liability arising from:
- The Customer’s failure to act upon any notifications or communications sent by Vepapu or its partners;
- The Customer’s inability to receive, access, or interpret such notifications or information due to technical errors, spam filters, incorrect contact details, or any other reason;
- Vepapu’s decision to suspend or discontinue providing such updates, reminders, or information, at its sole discretion.
21.4. No Warranties on Information Provided
Vepapu makes no express or implied warranties as to the accuracy, completeness, or timeliness of any information provided regarding post-formation obligations. It is solely the Customer’s responsibility to ensure that all relevant compliance deadlines and statutory obligations are met in a timely and lawful manner, in accordance with applicable laws and regulations in the relevant jurisdiction(s).
21.5. Tax Filings and Regulatory Submissions
The Company hereby irrevocably confirms, acknowledges, and undertakes that:
21.5.1. Under no circumstances shall Vepapu (including its employees, representatives, or partners) be responsible for any tax filings or payments on behalf of the Company, whether domestic or international, including but not limited to Economic Substance (ES), FATCA, CRS, or any other tax or financial disclosures, even in cases where Vepapu or its partners provide directors, officers, or nominee services to the Company.
21.5.2. All tax filings, submissions, and payments that may be required by law or regulation shall be the sole responsibility of the Company. The Company shall arrange for the preparation, submission, and payment of all such filings without any involvement, assistance, or intervention by Vepapu unless otherwise agreed in writing under a separate engagement.
22. WARRANTIES:
Vepapu provides its Website, Services, and all related materials on an “as is” and “as available” basis. To the fullest extent permitted by applicable law, we expressly disclaim all warranties of any kind, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. You acknowledge and agree that your use of our Website and Services is entirely at your own risk.
We make no representations or warranties regarding the accuracy, completeness, reliability, availability, timeliness, suitability, or appropriateness of our Website, its contents, products, or Services for any purpose. The information, software, products, and Services included on or available through the Website may contain inaccuracies or typographical errors. You accept that the Website, its contents, and its Services are continually under development and may change at any time without prior notice. Vepapu and its suppliers reserve the right to improve, modify, or discontinue the Website, its contents, products, or Services at their sole discretion.
You expressly agree that Vepapu does not warrant or guarantee that the Website, its content, products, or Services will meet your specific requirements or expectations. We do not guarantee that the Website or any of its contents, products, or Services will be uninterrupted, timely, secure, or error-free. Additionally, we do not warrant that any defects will be corrected or that the Website, its contents, or the servers that make it available will be free of viruses, malware, or other harmful components. Any reliance on our Website, its contents, or Services is undertaken entirely at your own discretion and risk.
By engaging with Vepapu’s Services, you represent and warrant that all information and documentation you provide is accurate, complete, and truthful, and Vepapu may rely on this information without independent verification. You further warrant that you have the legal authority to act on behalf of any entity you represent and to engage our Services. Failure to provide accurate or complete information may result in delays, penalties, or adverse outcomes, for which Vepapu disclaims all liability. Any risk arising from your failure to comply with these obligations rests solely with you.
We do not warrant the performance, accuracy, or reliability of third-party providers, content, or services accessible through the Website or as part of our Services. Any risks associated with third-party actions, inactions, or inaccuracies are solely your responsibility. Vepapu expressly disclaims liability for any errors, delays, or disruptions caused by third-party services, including but not limited to government authorities, financial institutions, and licensed agents. You accept that Vepapu’s role as an intermediary limits our control over the final outcomes of the services facilitated on your behalf.
Some jurisdictions may not allow the exclusion or limitation of certain warranties. If such laws apply to you, some disclaimers outlined in this section may not apply, and any implied warranties will be limited to the shortest legally permissible duration. To the extent permitted by applicable law, all implied warranties are expressly disclaimed beyond this period.
You acknowledge that Vepapu provides its Website and Services with reasonable care but makes no warranty that use of the Website or Services will achieve any particular results, meet your expectations, or guarantee regulatory compliance, approval, or certification. Vepapu’s Services are informational and facilitative in nature, and any reliance on them without consulting qualified professionals is solely at your risk. We strongly recommend seeking professional legal, tax, or financial advice to meet your compliance and regulatory requirements.
By using our Website and Services, you agree that Vepapu shall not be held liable for any direct, indirect, incidental, consequential, special, or punitive damages resulting from your use of or inability to use our Website or Services. You accept full responsibility for managing your compliance obligations, safeguarding your data, and ensuring the timely submission of information and documentation. If you are dissatisfied with any portion of the Website, its contents, or Services, your sole and exclusive remedy is to discontinue use.
23. LIMITATION OF LIABILITY
To the fullest extent permitted by law, Vepapu disclaims any and all liability for damages, losses, or claims arising out of or in connection with your use of our Website, Services, or any related content. This includes, but is not limited to, liability for direct, indirect, incidental, consequential, punitive, exemplary, or special damages, whether based on contract, tort, negligence, strict liability, or any other legal theory. You acknowledge and agree that your use of our Website and Services is entirely at your own risk.
Vepapu’s Services are provided “as is” and “as available,” without any warranties of any kind, express or implied. We do not guarantee that our Services will meet your specific requirements or expectations, nor do we warrant that the Services will be uninterrupted, error-free, or free from harmful components such as viruses or malware. Any reliance on our Services, information, or guidance is undertaken solely at your discretion and risk.
You agree that Vepapu shall not be liable for any financial, operational, or reputational losses resulting from delays, errors, or failures in the provision of Services. This includes missed compliance deadlines, penalties, or regulatory actions, such as the suspension or dissolution of your company. Vepapu disclaims liability for such consequences, as responsibility for meeting deadlines and compliance obligations rests solely with you. If you fail to provide accurate or complete information or neglect to respond to requests for documentation, you assume full responsibility for any resulting issues, including costs associated with reinstating or restoring your company’s compliance status.
Furthermore, you acknowledge that Vepapu acts as an intermediary between you and third-party service providers, including government authorities, financial institutions, and licensed corporate agents. Vepapu does not control the actions or decisions of these entities and therefore cannot be held liable for delays, rejections, or adverse outcomes caused by their actions, inactions, or procedural changes. Any additional costs or delays incurred due to third-party inefficiencies are your responsibility.
In jurisdictions where limitations of liability are not permitted, some exclusions in this section may not apply. However, to the extent allowed by law, Vepapu’s total aggregate liability for all claims related to your use of our Services shall not exceed the amount you paid directly to Vepapu for the specific Service in question during the six (6) months preceding the claim, or one hundred United States dollars (USD $100), whichever is lower. Vepapu shall not be liable for disruptions caused by circumstances beyond its reasonable control, including force majeure events such as natural disasters, political instability, regulatory changes, technical failures, or cyberattacks. Additionally, we do not accept liability for any damages resulting from your use of third-party links, tools, or content accessed through our Website.
By using Vepapu’s Website and Services, you expressly agree to release and hold harmless Vepapu, its affiliates, officers, employees, and agents from any claims, damages, or liabilities arising from your actions, inactions, or reliance on the Services. You further agree that these limitations of liability reflect a fair allocation of risk and form an essential part of the terms governing your use of our Services. If you do not agree to these terms, your sole remedy is to discontinue use of our Website and Services.
24. INDEMNIFICATION:
You agree to indemnify, defend, and hold harmless Vepapu, including our affiliates, officers, directors, employees, agents, licensors, suppliers, and third-party service providers, from and against any and all claims, liabilities, damages, losses, expenses, demands, and costs, including but not limited to reasonable legal fees and court costs, arising out of or in connection with:
- Your breach of these Terms or any policies referenced herein.
- Your use or misuse of the Website, Services, or any content provided by Vepapu.
- The inaccuracy, incompleteness, or falsity of any information or documentation you provide to Vepapu.
- Any violation of applicable laws, regulations, or third-party rights, including intellectual property rights, confidentiality, privacy, or property rights.
- Claims or disputes arising from your use of third-party services or links provided through the Website or as part of Vepapu’s facilitation of Services.
You acknowledge and agree that Vepapu relies on information and documents submitted by you to provide its Services. Any errors, omissions, or inaccuracies in the information you provide may result in adverse outcomes, penalties, or liabilities for which you bear sole responsibility. Vepapu will not be liable for any consequences arising from your failure to provide accurate, complete, and timely information or for any reliance on third-party services.
In the event that a third-party claim, lawsuit, or proceeding arises due to your actions or omissions, Vepapu reserves the right to assume exclusive defense and control of the matter. You agree to cooperate fully with Vepapu in the defense of such claims and to provide all necessary assistance as reasonably requested. You further agree not to settle any such claim without Vepapu’s prior written consent, which may be withheld at our sole discretion.
Vepapu’s indemnification obligations are limited to the extent that the claim arises from our willful misconduct, fraud, or gross negligence as determined by a court of competent jurisdiction. However, under no circumstances will Vepapu indemnify or hold harmless for actions or decisions taken by third-party service providers, government authorities, or other entities beyond our control.
This indemnification provision is intended to survive the termination of your agreement with Vepapu and remains enforceable to the fullest extent permitted by law. You expressly acknowledge that your agreement to this provision forms a critical part of the terms governing your use of Vepapu’s Website and Services and is essential for the allocation of risks and responsibilities.
25. GOVERNING LAW AND JURISDICTION
This Website (excluding any linked sites) is controlled by Vepapu Inc. from its office within the State of Delaware, United States of America. It can be accessed from all fifty states within the United States, as well as from other countries around the world. As each of these jurisdictions may have laws that differ from those of Delaware, by accessing and using this Website, you and Vepapu expressly agree that the statutes and laws of the State of Delaware, without regard to its conflict of law principles, will govern all matters relating to the use of this Website, the Services, and these Terms.
The nearest state and federal courts located in Dover, Delaware, shall have exclusive jurisdiction over any dispute, claim, or controversy arising from or relating to this Website, the Services, or these Terms, including but not limited to the Privacy Policy, Terms & Conditions, General Disclaimer, and any other policies published by Vepapu. By using this Website or Services, you irrevocably consent to the personal jurisdiction and venue of these courts and waive any objection based on jurisdiction, venue, or forum non conveniens.
In the event of a dispute, the prevailing party shall be entitled to recover its reasonable attorneys’ fees and costs incurred in connection with enforcing its rights under these Terms. Any cause of action or claim you may bring against Vepapu or its affiliates must be initiated within one (1) year from the date the cause of action arises; otherwise, such cause of action or claim is deemed permanently waived and barred.
To the extent that mandatory laws in your jurisdiction provide you with rights or impose obligations that cannot be waived, this Governing Law and Jurisdiction provision shall be interpreted to comply with such mandatory provisions while preserving the enforceability of these Terms to the fullest extent permissible.
By continuing to use this Website or Services, you acknowledge and agree to the jurisdictional and governing law terms outlined in this section, which are intended to ensure consistency, clarity, and predictability in resolving disputes. If any part of this clause is determined to be unenforceable, the remaining provisions shall remain in full force and effect.
26. ASSIGNMENT
You may not assign, transfer, or delegate any of your rights, obligations, or privileges under these Terms and Conditions without the prior written consent of Vepapu. Any attempted assignment or delegation without such consent shall be null and void. For the avoidance of doubt, this includes any transfer of your rights or obligations to another entity or individual, whether by operation of law, merger, sale of assets, or otherwise.
Vepapu reserves the right to assign, transfer, or delegate any or all of its rights and obligations under these Terms without notice or consent, including, but not limited to, in connection with a merger, acquisition, sale of assets, or by operation of law. You hereby acknowledge and agree that any such assignment, transfer, or delegation by Vepapu will not constitute a breach of these Terms and shall remain binding on you.
These Terms shall be binding upon and inure to the benefit of the respective parties and their permitted successors and assigns. In the event of an assignment by Vepapu, all references to "Vepapu," "we," "our," or "us" in these Terms shall refer to the assignee or successor entity.
27. MODIFICATIONS TO TERMS AND SERVICES:
Vepapu Inc. reserves the right, at its sole discretion, to modify, amend, or update these Terms and Conditions and any associated policies at any time. Such changes may be necessary to reflect alterations in applicable laws, our business operations, or service offerings, or for any other reason deemed appropriate by Vepapu. By continuing to access or use our Website or Services after modifications are posted, you agree to be bound by the updated Terms.
All modifications to these Terms will be effective immediately upon their posting on our Website, unless otherwise stated. It is your responsibility to periodically review these Terms to stay informed about any changes. Your continued use of our Website or Services constitutes your acknowledgment of, and agreement to, the updated Terms. If you disagree with any changes, your sole and exclusive remedy is to discontinue use of the Website and Services.
Vepapu also reserves the right to modify, add to, or discontinue any aspect of its Services, service packages, or product offerings at any time without prior notice. This includes, but is not limited to, changes to package inclusions, pricing, features, or the availability of specific services. Modifications to service packages or offerings may occur to enhance their utility, comply with legal or regulatory requirements, align with market conditions, or respond to operational needs.
In the event of significant changes to service offerings or packages that materially affect your rights or obligations, Vepapu may provide additional notice, such as via email or through notices on the Website. However, such notification is not guaranteed, and it remains your responsibility to monitor updates to our offerings and terms. Any changes to service offerings will not retroactively impact agreements already fulfilled, but they may apply to ongoing or future service agreements.
You acknowledge and agree that Vepapu is not liable for any damages, losses, or inconveniences resulting from the addition, removal, or modification of services or service features. By engaging with our Services, you accept that the scope and nature of offerings may evolve over time and that such changes are an integral part of Vepapu’s operational flexibility. If Vepapu discontinues a service you have purchased or subscribed to, you may be eligible for a prorated refund, at Vepapu’s sole discretion, for the unused portion of the service, unless such discontinuation is due to a breach of these Terms on your part. Vepapu’s decision regarding refunds in such circumstances shall be final.
28. SEVERABILITY
If any provision of these Terms and Conditions, or any part thereof, is found to be invalid, unenforceable, or illegal by a court of competent jurisdiction or through applicable laws, such provision shall be deemed severed from these Terms. The invalidity or unenforceability of any specific provision shall not affect the validity and enforceability of the remaining provisions of these Terms, which shall continue in full force and effect. The severed provision shall, to the extent permitted by applicable law, be replaced with a valid, enforceable provision that most closely reflects the original intent and purpose of the invalid or unenforceable provision. If no such provision can be reasonably substituted, the invalid or unenforceable provision shall be interpreted in a manner that limits its scope to align with its lawful intent.
You acknowledge and agree that this Severability clause is fundamental to ensuring the integrity and enforceability of these Terms and that the continuation of the remaining provisions represents the mutual intent of both parties to maintain a legally binding agreement. This provision shall apply irrespective of the reason for the invalidity or unenforceability, including changes in applicable laws, regulatory requirements, or court rulings. If any provision of these Terms is deemed unenforceable in one jurisdiction, it shall not affect its enforceability in any other jurisdiction unless explicitly prohibited by applicable law.
29. WAIVER
No failure or delay by Vepapu in exercising any right, power, or privilege under these Terms and Conditions shall constitute a waiver of that right, power, or privilege, nor shall any partial exercise of any right, power, or privilege preclude any further exercise of that right or the exercise of any other right, power, or privilege. A waiver of any provision of these Terms shall only be effective if it is explicitly stated in writing and signed by an authorized representative of Vepapu. Any such waiver shall apply only to the specific instance and purpose for which it is granted and shall not be deemed a continuing waiver of any subsequent breach or default.
You acknowledge and agree that any delay or failure by Vepapu to enforce any provision of these Terms or to respond to a breach by you or any other user shall not be construed as a waiver of our rights to enforce such provisions or respond to subsequent breaches. The rights and remedies provided in these Terms are cumulative and not exclusive of any rights or remedies provided by law. This Waiver clause ensures that the rights and protections afforded to Vepapu under these Terms remain intact, regardless of our decision to enforce them in specific instances. If any provision of this Waiver clause is deemed unenforceable, the remaining provisions shall remain in full force and effect.
30. FORCE MAJEURE
Vepapu shall not be held liable or responsible for any failure or delay in the performance of its obligations under these Terms and Conditions if such failure or delay arises from events or circumstances beyond its reasonable control. Such events may include, but are not limited to, acts of God, natural disasters, pandemics, governmental actions or restrictions, labor disputes, war, terrorism, civil unrest, power outages, internet or telecommunication disruptions, or other unforeseen events that prevent Vepapu from fulfilling its obligations (“Force Majeure Events”).
In the event of a Force Majeure Event, Vepapu’s obligations under these Terms shall be deemed suspended for the duration of the Force Majeure Event. Vepapu will make reasonable efforts to notify affected users of the occurrence of the event and, where possible, the expected duration of the disruption. If the Force Majeure Event continues for an extended period, Vepapu reserves the right to modify, suspend, or terminate any affected Services without incurring liability to you.
You acknowledge and agree that Force Majeure Events may impact the timeliness of Services, including but not limited to compliance filings, company renewals, and document submissions. Vepapu shall not be liable for any penalties, fines, losses, or damages incurred as a result of such delays. Users remain responsible for mitigating the consequences of such disruptions, including paying any applicable late fees or penalties imposed by third parties.
31. CUSTOMER COMPLAINT POLICY
At Vepapu, we are committed to providing high-quality services and maintaining transparency with our users. We value your feedback and take complaints seriously as part of our dedication to continuous improvement. This Customer Complaint Policy outlines our process for addressing and resolving customer concerns promptly and effectively.
31.1. Purpose and Scope
This policy applies to all customers using our Website and Services. It establishes a clear framework for lodging complaints and describes the steps we take to address and resolve issues in a fair and timely manner.
31.2. How to Lodge a Complaint
31.2.1. Submitting a Complaint
Complaints must be submitted in writing via email to hello@vepapu.com. Please include your name, contact details, a clear description of the issue, and any supporting documentation (e.g., receipts, correspondence, or other relevant materials).
31.2.2. Acknowledgment of Receipt
Upon receiving your complaint, we will acknowledge receipt within five (5) business days and provide a reference number for future communication.
31.3. Complaint Handling Procedure
31.3.1. Initial Review
Complaints are reviewed by our Customer Relations team to determine the nature of the issue and assign it to the relevant department.
31.3.2. Investigation
We will thoroughly investigate the complaint, which may involve reviewing internal records, consulting third-party service providers, and analyzing submitted documentation.
31.3.3. Resolution
We aim to resolve complaints within fifteen (15) business days of acknowledgment. If additional time is required, we will notify you, provide a status update, and specify the anticipated resolution timeline.
31.4. Resolution Outcomes
31.4.1. Resolution Provided: If the complaint is found valid, corrective measures will be taken, which may include refunds, service adjustments, or other remedies as deemed appropriate.
31.4.2. Complaint Not Upheld: If the complaint is determined to be unfounded, we will provide a clear explanation of our findings and the reasons for our decision.
31.5. Confidentiality and Records
All complaints and related information will be treated with confidentiality and stored securely. Records of complaints, including resolution outcomes, will be retained for a minimum of three (3) years to improve service standards and for compliance purposes.
31.6. Escalation
If you are dissatisfied with the resolution, you may request an escalation by replying to the resolution email. Escalated complaints will be reviewed by a senior member of our team, and we will provide a final response within an additional ten (10) business days.
31.7. Limitations
Complaints regarding issues that fall outside of Vepapu’s control, such as delays caused by government authorities or third-party providers, may not be subject to resolution under this policy. Complaints submitted anonymously or without sufficient detail may be challenging to investigate and resolve.
32. ENTIRE AGREEMENT
This Agreement governs your use of the Service and constitutes the entire agreement between you and Vepapu. It supersedes any prior or contemporaneous negotiations, discussions or agreements, whether written or oral, between you and Vepapu regarding the subject matter contained in this Agreement. Additional terms and conditions may exist between you and third parties, including but not limited to, Service Providers and others. You represent and warrant that those third-party agreements do not interfere with your obligations and duties to Vepapu under this Agreement.
33. DUTY OF WELFARE POLICY
At Vepapu, the well-being and safety of our employees, customers, partners, and stakeholders are of utmost importance. We are committed to fostering a culture of respect, equity, and inclusion, where every individual is treated with dignity and professionalism. This policy underscores our zero-tolerance approach to any form of discrimination, harassment, abuse, or violence in interactions involving Vepapu or its representatives.
We strive to provide a supportive and respectful working environment for our employees, recognizing their contributions as essential to the success of our organization. Similarly, we expect our customers, partners, and suppliers to engage with Vepapu and its employees in a courteous and professional manner. Any conduct that undermines this standard is strictly prohibited, including but not limited to aggressive language, threats, inflammatory statements, or discriminatory remarks based on race, religion, gender, age, disability, sexual orientation, or any other protected characteristic. Behavior that creates a hostile or intimidating environment, whether verbal, written, or physical, will not be tolerated under any circumstances. Vepapu reserves the right to take action against individuals or entities responsible for such conduct, regardless of when the offending behavior occurred. There are no temporal limitations on our ability to address violations of this policy; Vepapu retains the right to review and act upon past events as necessary to safeguard its workplace and uphold its values.
When inappropriate behavior is identified, Vepapu may take a range of actions, including notifying the individual of their misconduct, ceasing further communication, and restricting access to our Services. We are committed to providing individuals with an opportunity to rectify their behavior before taking decisive action. However, if such behavior persists or escalates, Vepapu will take immediate and appropriate measures to ensure the safety and well-being of its employees and other stakeholders.
This policy also affirms Vepapu’s right to address historical incidents of inappropriate behavior, even if they predate the implementation of this policy or are brought to light at a later date. Such actions may include restricting services, terminating business relationships, or pursuing legal remedies where warranted. This open timeline ensures that Vepapu can adequately address past harms and maintain a secure and respectful environment for all. By engaging with Vepapu’s Services, all individuals and entities agree to adhere to this Duty of Welfare Policy. Violations of this policy may result in immediate action, including, but not limited to, termination of services, legal proceedings, or other remedies as deemed appropriate.

